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Policies and T&C

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Frequently Asked

Policies, Terms and Conditions

Please read the subscription terms and conditions carefully before subscribing to any of the subscription plans, as once you have subscribed you cannot downgrade, cancel your subscription plan. Once you subscribe and make the required payment, it shall be final and for any changes or modifications can be considered if requested can be accepted or rejected by the CCSPL. CCSPL reserved the full right to accept or reject the refund, change or modification of any subscribed service. Please read the Terms and Condition before requesting any refund claim. Further queries can be emailed at finance@creativedial.in

CCSPL offering paid consultancy services on various domain as well as services for website creation, software and application development, marketing services and business consultancy services in market.

In any circumstances CCSPL failed to provide any service due to subscriber of the service, the full or partial subscription will not be refunded while CCSPL will raise the bill of balance amount to the subscriber and subscriber is bound to clear the due in mutually agreed time.

In any circumstances if CCPL failed to provide any paid subscribed service due to unforeseen and unavoidable reason to the subscriber, CCPL will make the full refund of Subscription amount to the respective subscriber.

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The terms that are applicable to Your purchase of the selected Consultancy Service/Plan & Package -

  1. Purchase of a Consultancy Service/s will allow you access only to the online meeting with consultant on the purchased topic on selected time. Follow up session of 20 minute is an optional service provided as per the requirement and with mutual agreement.
  2. Date and time for follow up session will be decided by the consultant and may not be changed on subscriber request. Appearing for follow up session is on sole discretion of the consultant as per their availability and requirement.
  3. The Services offer for marketing, website designing and development, software or application development, will be bounded by separate agreement/s and the validity/term/period of such service bounded with that separate agreement/s.
  4. Delivery of Online Consultancy Service :
    1. Online meeting with assigned consultant:You will get access to attend the live online meeting with the consultant, which has been offered during the purchase of online consultancy service. The access shall be available to you through the Platform during the Subscription Period and shall be subject to the Platform Terms including the Live Videos Terms and Conditions. Please be sure to use a Supported/Compatible device (refer to the ‘Right to Access and Account Creation’ section above) while accessing the live videos.
    2. Viewing Period:Depending on the Subscription, we may make available the recorded versions of any relevant live video to you for continued viewing on the published Platform during your Subscription Period. Please note that availability of the recorded versions of any relevant live video content for your subsequent access on the published Platform is subject to our agreements with the Content Providers, and we do not in any manner guarantee the availability of the same for any reason whatsoever.
    3. Quality of Streaming:The resolution and quality of the content you receive will depend on a number of factors, including the type of Compatible Device on which you are accessing the Content Provider Content and your bandwidth, which may increase or decrease over the course of your viewing. While we strive to provide you a high-quality viewing experience, we make no guarantee as to the resolution or quality of the content you will see when streaming.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at office@creativedial.in or snail mail us at: 2nd Floor, N 1/B, Sant Market, Near Banbury School, Mahanagar, Lucknow.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – PAYMENT

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 – COOKIES

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

SECTION 8 – AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at office@creativedial.in or by snail mail at 2nd Floor, N 1/B, Sant Market, Near Banbury School, Mahanagar, Lucknow.

We have integrated Razorpay as payment gateway provider service. Razorpay offer payment through Debit Card, Credit Card and UPI also.